Computer Repairs in Perth – The Blog

System Restore on Windows 7 “System Restore encountered an error” Solved

Posted by on Jul 29, 2014 in Computer Repairs & Troubleshooting | 0 comments

Today I came across a strange issue with a Windows 7 Pc. The System Restore was not functioning properly, this is useful as it puts little backups in your system on a regular basis and if you install something that causes problems, one solution is to run back to the previous restore point. The error message I was getting was this:

“System Restore encountered an error. Please try to run System Restore again. (0x81000203)”

It was pretty confusing, some solutions suggested disabling antivirus software or restarting the volume shady copy services which didn’t make any difference for me. I was lucky to find a little suggestion about a ‘tune up’ utility, so I searched the computer and found out that the AVG Antivirus tune up utility was on “turbo” mode on this computer. I switched it back to a non-turbo mode and the system restore magically started working again. So be careful of these “Tune-up” utilities even from a good Anti Spyware Anti Virus and Anti Malware company like AVG – this kind of thing can cause computer problems with system restore.


I hope that this helps someone else out there.

Wireless security cameras setup with recording and motion detection

Posted by on Jul 16, 2014 in Blog, Computer Repairs & Troubleshooting | 0 comments

One of the jobs I completed recently in Applecross (near Perth) was Setting up some wireless web cameras for a client. After setting up the cameras I found some software which can record video based on motion detection. I then set it up so the three wifi cameras were on stand-by and at night the infra-red light would turn on in the software. We set it so when motion was detected between midnight and daybreak infront of these cameras it would start recording and send an alert email which is viewable via iphone/ipad or any other computer remotely over the internet.web wifi cam

The video security software programs I found for recording and remotely monitoring web cameras are these;

Blue Iris (Paid)

I Spy Connect (Free)

Wifi cameras are pretty cheap these days, so its a nice solution for extra security in your home. One thing to note though is that the Infra-red light coming from these cameras can be pretty strong, so you probably don’t want it switched on when you are around even though you can’t see it, it may damage your eyes. Also its important to setup passwords on these devices and be aware of the security issues around having internet-connected cameras.

New router problem fixed & Powerline Networking for Foxtel SOLVED

Posted by on Jun 24, 2014 in Blog, Computer Repairs & Troubleshooting | 0 comments

Here are some comments from Grant:

“We had had no internet service for three days over the weekend Paul arrived on time, and gave updates via SMS to his arrival time, was approachable and helpful on arrival, and quickly asessed and worked on fixing the problem. On completion of the problem Paul ensured that all devices in the house were functional , and that we were happy with the resolution before departing. I would definately recommend Paul for his professionalism, his patience and concern for rectifing successfully the problem that we had . Well done Paul.”
Grant O, East Fremantle
Myself and Grant were really glad to find a solution to his internet connection and foxtel networking problems.

Myself and Grant were really glad to find a solution to his internet connection and foxtel networking problems.

Recently I helped Grant from East Fremantle with a tricky internet connection problem. He had a brand new belkin modem that wasn’t playing ball at all – it was a Belkin N600 DB or N750 db modem. After trying to get the modem working without success I installed my tester modem which is always with me (part of any good mobile computer repair service is to carry a spare). My modem worked fine with no problems, so we then installed a new one I had on-hand and the problem was solved, we installed a TP Link wireless N adsl2+ modem with NBN ready functions.


How to change a saved WEP key on Mac OSX – SOLVED

Posted by on Jun 19, 2014 in Computer Repairs & Troubleshooting | 0 comments

key chain access screenshot osxToday I connected to a router with the wrong WEP password on my macbook. I went to change the save password by deleting the network from the network settings area on osx, but even after I deleted it and turned off wifi it came back and i didn’t have the change to change the password. Even after restarting the computer, no dice! The solution came when I discovered that WEP keys are saved in “Keychain Access” on OSX, so even if you delete the network it will still have the password saved in your mac, causing you to either change the wireless network name to be able to sovle it or to be able to open the ‘keychain access’ app on the mac and change it manually from there. Once I was able to change it manually in the keychain access area it was working perfectly. *phew*

P.S. you can get to Keychain Access by typing it into spotlight on the top right or finding it under applications -> utilities (not the System Preferences..)

Outlook on windows 8 reminders Iphone/icloud issues SOLVED

Posted by on Jun 4, 2014 in Computer Repairs & Troubleshooting | 0 comments

Yesterday I fixed a problem with the new outlook on windows 8 reminders that were not working when the calendar items were coming from icloud. The reason this happens is that the icloud folder is quite different from the standard outlook folder (pst) setup and when someone adds a new appointment reminder.

So when you go to add a reminder it says something like this:
“The reminder for “….” will not appear because the item is in a folder that doesn’t support reminders. Is this OK?”outlook reminders not working image


The secret of how I use an 11.2gig email account with no freezing, crashing or slowness at all

Posted by on May 26, 2014 in Computer Repairs & Troubleshooting | 0 comments



This  solution I use myself which enables me to have one central place for all my email accounts (business & personal), where I can keep a massive collection of emails, using the power of a super computer. It never crashes and it is free…interested?


Windows 8.1 broke your bigpond internet? here is the fix

Posted by on May 22, 2014 in Computer Repairs & Troubleshooting | 0 comments

windows 8 bigpond internet fix solution

I like the speed about windows 8.1 but lately its been involved in breaking a few things for my clients…

I fixed a problem today where the internet was only partially working on a Windows 8 computer. The client had updated to Windows 8.1 and websites would load at first but then break or get errors when I went to download something or do a speedtest it would get page not found errors. Strange eh? so it was working but it was not..

The Solution / Fix
Luckily I was able to find others with the same problem on Whirlpool here ..The fix involves changing the DNS settings of the computer. In this situation I added one DNS server from Telstra I found here and one DNS server from google I found here so if there was a problem with either one the other DNS server would work.


Save your Perth PC from going to waste in landfill and get it recycled with these guys

Posted by on May 16, 2014 in Blog | 0 comments

On my quest for good recycling options for the old PC due for retirement/recycling I came across this great project;

This is the best option I’ve found so far for recycling computers in Perth… check out the link above

What is the difference between Viruses, malware and Spyware? these and other terms explained in plain english…

Posted by on May 16, 2014 in Blog | 0 comments


Want to have a better understanding of what these virus related things are and how they actually work?

These are some of the things we remove & fix on a regular basis with our computer repairs in Perth. For the curious you can learn a little more about what these are and how they work by checking this list;

computer virus terms explained by a perth computer repair company

Definitions of Virus, malware related terms;

Computer Virus

A program that automatically starts & copies its self to a computers hard drive and to other computers when possible without knowledge or permission of the owner. Also usually causes problems with the computer.
Originally viruses would spread by floppy disk but now mostly via the internet.

Missing Emails and Contacts on Outlook for Mac

Posted by on May 2, 2014 in Reviews & Feedback | 0 comments

Recently I helped a new client Ian with missing mac outlook contacts and emails.

Ian left a blog comment about getting his Mac Outlook mail fixed:
“I have Outlook for Mac and it appears that I have lost some data. is this an area that you are able to help with?”
I had my email open, so I was able to phone him back right away and connect in to help him remotely.outlook-mac-perth-it-support-missing-emails-and-contacts-recovered-and-fixed

Ian’s Story;

My problem was trying to find someone who would work with “Outlook for Mac“. Paul was able to help and called me back within 30 seconds. I had lost a bunch of data and could not recover it. Paul was able to restore part of it and I am certain that with the lost emails he will be able to recover at some stage. IT Call Out are a company that can be depended upon and we need people like them.

We like to ask our clients for feedback along with what is important for them – this is Ian’s response: