We provide on-site technology services for
Small Businesses & Home Users.
I’m Paul (left), the owner of IT Call Out, here I am with Alan – his Computer was Repaired and back up and running within a few hours of his urgent phone call for help..
I’m Paul the founder of IT Call Out and I’ve been running my business for around 14 years. I have experience ranging from working in large data centres with thousands of computers, to providing support for Google and Samsung events in Perth down to working in situations where I am troubleshooting a single pc. We have a very small team of experts to help you with your computer issues.
Give me a call on 0401 229 104
“I appreciated the helpful tips and explanations and the non-condescending manner, along with getting the printer started again and the computer working more smoothly.“ Dr J Landre, Carine
Our Simple 3-step process:
Step 1.
Call 0401 229 104 and have a quick chat to Paul. I’ll be happy to hear from you and I guarantee to speak to you in plain english (no jargon!).
Step 2.
We schedule a specific timeframe for one of our team to be there on-site for you (or help you remotely). If it is urgent we can sometimes even be there same day…
Step 3.
You are happy with our service or you don’t have to pay, with Perth’s only “love it or its free” guarantee.
We are trusted by these large organisations (our clients)
Urgent same-day response, (our record is remotely helping a client within 4 minutes of their email).
We only employ seasoned experts with a wide range of experience
Reliable Fixed-time appointments
We help you with Mac, PC and everything else like tablets, smartphones and even game consoles!
Plain english speaking staff who don’t use jargon
Polite, Friendly, helpful staff who are happy to put your best interests first
If your computer problems are too much we will find and rectify your problem fast. Our service can visit you in your own business or home and you get to see what is happening to your pc and are told exactly what we are doing if you are interested.
Some of the problems we fix often;
To get your computer working normally again (or running like new)
To fix your crashed laptop/desktop and also streamline it to run more efficiently
Clearing your Mac or PC and making Office or Outlook work again
To fix all viruses and Trojans in your computer
To set up + test your back-up system
We will help you if you are under warranty or not
Internet speed and connections fixed / New Modems on-hand & installed fast (save you having to phone your ISP)
Give us a go and see for yourself, our techs know what they are talking about beyond our technical knowledge.
Recently I was able to help Belinda with her PC – I cleaned and removed some spyware and viruses that were causing problems and taking over internet searches, with pop ups and so on. I also fixed some problems with the touchscreen
This is what we focus on to improve our service;
Friendly and Professional staff
To Fix problems quickly & very efficiently
Reliable; To Turn up at the Promptly at the appointed time
Act with Professionalism and provide a prompt highly efficient service
Not afraid to go the extra mile to get the job done
helpful courteous and professional (explain everything in simple terms without being patronising, we don’t make you feel silly with the questions that need to be asked)
have all the problems fixed in a very reasonable time
Give us a call to get prompt service from an experienced team and save yourself many hours of being on hold with your ISP, Telstra, Apple or Computer company. We fix many problems within the first hour and if we need to, we can provide a quick temporary fix to get you through until the problem is completely solved.
For fast help call now – 0401 229 104
We love getting feedback;
“On the two instances I have used Paul’s Services he has been able to solve the problem quickly and explain what he did to solve the problem. While Paul was here he was able to give me advice on several other difficulties (other than the one I called him out for) I was having, and has given me several options to adress the issue. On both ocasions he has turned up at the time we arranged. Paul has a very competant friendy appraoch and it is reasuring to know I have someone I can have cofidence to call on when I need IT assistance.”Robert Maley Mt Lawley
Paul turned up when he said he would, asked all the right questions and knew what I was talking about (even though I wasn’t sure what was happening)! He also offered suggestions about improving our computer network and “get back our Domain name which had disappeared a year or so ago. These were things I hadn’t considered, so he was very proactive in his approach. I will not hesitate to recommend him to other people in the medical field. Many thanks”Liz Quinn
“IT Call Out was fast efficient and professional in the way that the problems were fixed. nothng was left unsolved and they were only too pleased to answer any questions and help us out in any way they could.They were extremely helpful and we would definately recommend them.” Peter Hunter – Hunter After Hours Refrigeration
“The PC was running extremely slow and there were software issues that stopped me accessing programs that I previously was using. I had sought verbal assistance from PC experts at my place of work and still had not been able to rectify all the problems. I was desperate to get the PC fixed and Paul presented as a professional, both on his website and over the phone. On his prompt attendance at my house, just reaffirmed Paul’s professional manner and expertise with computers. I have no hesitation in recommending IT Call out to anyone.Paul is easy to talk to and I felt comfortable speaking with him on the phone, even though we had not met.” John Shaw-Walker Argyle Diamonds Limited.
We have been helping clients in Perth for the past 7 years with many different kinds of technical issues;
General Computer Support & Troubleshooting Services
Fixing of Apple Mac & Windows PC General Problems & Troubleshooting
We fix Computers that are freezing or crashing
Setup of online and hard drive based backup systems, testing of backups
Data recovery, finding lost files and data from old computers
Computer Upgrades & Advice on new computers for existing clients
Computer Repairs or Fixing Computers not powering up
Internet, Network, Filesharing & Wireless related services;
Internet Troubleshooting & Setup of ADSL, network switches, routers, Wireless broadband
Wireless Networking & Wireless Security
Setup of Windows Small Business & Mac OSX servers & maintaining your office network
Networking Multiple PCs and sharing files between computers
